Returns & Exchanges
We want you to love every drop of our sauce, but if you are not satisfied with your purchase, we offer a 30-day return policy for unopened items. Due to the perishable nature of food, we cannot accept returns on opened bottles unless the product is defective or damaged.
Check Eligibility
Ensure your sauce bottles are unopened, in their original packaging, and within 30 days of the delivery date.
Contact Support
Email our team at [email protected] with your order number and photos if the items arrived damaged.
Pack Your Items
Securely wrap the glass bottles in protective cushioning to prevent breakage during transit and include your packing slip.
Ship and Refund
Send your package to our warehouse using the provided return label; once inspected, we will issue a refund to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing