Frequently Asked Questions
Everything you need to know about our craft sauces and delivery.
How should I store my sauces after opening?
Once opened, we recommend keeping our sauces refrigerated and consuming them within 12 weeks to ensure peak flavor and freshness.
Are your products vegan and gluten-free?
The majority of our range is vegan and gluten-free. Please check the individual product pages or the ingredient labels for specific allergen information.
What is the shelf life of an unopened bottle?
All of our sauces typically have a shelf life of 12 to 18 months from the date of production. The 'Best Before' date is clearly printed on every bottle.
How long does shipping take?
Standard shipping usually takes 3-5 business days. We also offer express shipping options at checkout if you need your hot sauce fix sooner.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and are calculated at the checkout stage.
What is your return policy for food items?
Due to food safety regulations, we cannot accept returns on food products. However, if your order arrives damaged or incorrect, please contact us immediately for a replacement or refund.